Pets

FAQs

What is your return/exchange policy?

We offer a hassle-free return and exchange policy. If you're not completely satisfied with your purchase, you can return or exchange it within 30 days of receiving your order. Please visit our returns page for detailed instructions.

How do I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order through our shipping partner's website.

How can I contact customer support?

If you have any questions or need assistance, feel free to reach out to our customer support team through our contact page. You can also email us at support@brightybasket.com

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways. Check out our payment page for a full list of accepted payment options.